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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steve Skidmore

February 4, 2025

5  out of  5
rating by Steve Skidmore
"Alex Escobar and his team were able to provide me the coverage I needed at a great premium. Special thanks to Ponsee for her responsiveness. Glad I made the call. Thank you both. Steve"
We responded:
"Steve, thank you so much for the kind words and great feedback. Ponsee is a great asset to our team and I will be sure to pass along the message! Beth "
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Bobby khan

December 9, 2024

5  out of  5
rating by Bobby khan
"Great service"
We responded:
"Thank you Bobby for the 5 stars! We value customers like you and we appreciate your business and support. Beth "
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EHAB GRAISS

November 25, 2024

5  out of  5
rating by EHAB GRAISS
"Ponsee Ibrahim has made the process of updating my insurance seamless. She is professional,knowledgeable, and responds to questions quickly. She really cares about her clients.. Thank you so much."
We responded:
"Ponsee makes it so easy, doesn't she? Thank you for your awesome review, we appreciate such nice compliments to our agency team. Beth "
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Judith Mauro

July 30, 2024

5  out of  5
rating by Judith Mauro
"Ponsee Ibrahim has made the process of getting insurance seamless.She is knowledgeable, patient and responds to questions quickly."
We responded:
"Judith, thank you so much for the kind words and great feedback. Ponsee is a great asset to our team and I will be sure to pass along the message! Beth "
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Mykola Myskiv

June 7, 2024

1  out of  5
rating by Mykola Myskiv
"Not recommend"
We responded:
"We welcome customers feedback and thank you for yours.  I wanted to express that our office understands your frustration as we believe you may have tried reaching out and actually spoke to our call center. We pride ourselves in our customer service.  Regards, Alex Escobar and team"
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Ziggy T.

May 21, 2024

5  out of  5
rating by Ziggy T.
"Ponsee ibrahim very kind and took her time to understand what I needed on my auto insurance and follows up to check in with me."
We responded:
"Zack, thank you so much for the kind words and great feedback. Sandra is a great asset to our team and I will be sure to pass along the message! Beth "
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Ant S

April 17, 2024

3  out of  5
rating by Ant S
"ORIGINAL REVIEW: Went in there for an appointment scheduled with my 9 month pregnant wife for life insurance in the pouring rain and the representative Madelyn couldn’t be more unhelpful and had an attitude. We weren’t sure which gentleman we scheduled an appointment for and instead of getting up and finding out it was Joe who was upstairs, they told us to call back and schedule an appointment because we weren’t in the system. Come to get a call 5 minutes later that Joe said his associates said we left. All we needed was 5 minutes to see how unsatisfactory this office was. EDIT: Alex, the owner, reached out to us in regards to this issues and made sure our concerns were heard and addressed. He showed empathy and personally apologized and reassured us that nothing like this would happen again in future. We appreciated the call."
We responded:
"Dear Ant, I am so sorry to hear about your experience. We take pride in our customer service and are sorry for the misunderstanding. We appreciate you giving us the opportunity to turn this experience around. Alex "
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Lisa Nasto

April 4, 2024

5  out of  5
rating by Lisa Nasto
"Ponsee was great to work with. She helped me get through a stressful time while trying to navigate thru my insurance choices. She continues to stay in contact, and follows up. I would recommend calling her. She is professional, very thorough, yet has a friendly, upbeat personality which really puts you at ease."
We responded:
"Thank you for taking the time to share your experience with our office Lisa. We truly appreciate the great review, and you recommending our agency! We look forward to being here for you for a long time to come! Beth "
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Roberta Santos

June 28, 2023

5  out of  5
rating by Roberta Santos
"Insurances are always tricky, having someone who can explain it to you well and provide you the information you need is truly priceless! Thanks to Alex’s team in particular Sandra they take all that stress and hassle away! They truly make you feel taken care of and part of a family! I would recommend them to anyone !!!!!"
We responded:
"Roberta, Thank you for taking time to write such a great review. Please let us know if we can help you with anything! Beth"
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Jose Rodriguez

January 28, 2023

5  out of  5
rating by Jose Rodriguez
"Good customer support and service very nice worker's and Friendly, State Farm#1 Alex keep up the good work 👍 Ponce Joe And all the worker's Thank you so much I appreciate yous ,Your service is appreciated"
We responded:
"Jose- Thank you for your review, it's for customers like you that we love coming to work every day. "
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Salomon Flores

December 1, 2022

4  out of  5
rating by Salomon Flores
"Best service excellent people and good prices"
We responded:
"Salomon, thank you for the positive review. Please let us know if there is anything we can do to provide you with a 5 star service in the future. - Alex"
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chico Rodriguez

October 13, 2022

5  out of  5
rating by chico Rodriguez
"Una de las mejores oficina en New Jersey y New York. EXLENTE servicio y un personal muy capacitado."
We responded:
"Gracias,Chico sin mis clientes no estariamos aqui, ustedes son como nuestra familia. Gracias por tomar su tiempo y darnos su revision. Beth"
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Armando la templa

September 29, 2022

5  out of  5
rating by Armando la templa
"Me encanto el servicio y las atenciones lo recomiendo ✅✅✅"
We responded:
"Gracias Armando, por tomar su tiempo y darnos su revision. Nos sentimos agradecido de que usted nos de la oportunidad de servirle. Beth"